Fast Efficient Service, Guaranteed
Eliminate downtime. Our experts provide knowledgeable, efficient help when you need it most, in 4 hours or less.
Effortless Document Management
We are united in the pursuit of one goal: to make each customer’s document imaging equipment and workflow processes the most reliable (and effortless) part of their business. A lot goes into making that one goal a reality.
AN IMPORTANT UPDATE REGARDING THE COVID-19 PANDEMIC
We are taking every precaution to ensure safety as we continue to service our customers during the coronavirus pandemic, including the following protocols designed to keep us all safe.
In response to recent news and updates about the coronavirus (COVID-19), we want to communicate the steps being taken to ensure the safety of our customers and our employees as we continue to provide service. We have implemented a number of new protocols for our employees and have added additional sanitizing measures as well.
All employees are washing and sanitizing their hands throughout their shifts and between customer visits. Service and delivery employees have been provided with disposable gloves that will be changed in between customer visits, and as always, we are ensuring that sick employees do not come to work. Additionally, we are conducting extensive cleaning and disinfecting, as well as adding sanitizers at all locations and in all company vehicles.
We are dedicated to providing service without interruption. If service lapses from any of your other office equipment vendors, please don’t hesitate to call on us.
Once again, to help prevent the spread of respiratory viruses, the CDC recommends:
Avoid close contact with people who are sick
Avoid touching eyes, nose, and mouth with unwashed hands
Wash your hands often with soap and water for at least 20 seconds
If soap and water are unavailable, use an alcohol-based hand sanitizer
For additional information please visit these reputable websites:
Centers for Disease Control (CDC):
US Travel Association (USTA):
World Health Organization (WHO):
Get the support you need from our own in-house team. available by phone or remote session to fix your problem immediately. When repair is needed, we maintain a cutting-edge network of pre-positioned parts and supplies, ready near you for fastest replacement.
Excellence in Service and Repair
Our certified technicians are well-trained and boast a vast amount of factory experience. We assure highest quality repairs by using original manufacturer’s parts, supplies and technical bulletins. Rely on SMART Office Automation to provide you with the responsiveness you expect and the high quality products you demand.
Ruth Ann Sorrell / Assistant City Secretary / City of Hitchcock